Maas Solutions Services
Salesforce Consulting
Enabling your organization to engage prospects, customers, partners, vendors, and employees utilizing your enterprise data is critical in today’s ever-changing world – and that is what Salesforce does. Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses improve customer relationships and increase revenue. Consult with a Salesforce Certified Administrator to unleash the full power that Salesforce can bring to your business.
Salesforce Implementation
We optimize your customers’ experience by implementing Salesforce capabilities to their fullest potential. We deliver solutions users will love and that get results, never taking our eyes off the critical fundamentals: sound architecture, clean data and integrations, regular testing, scalability, and performance.
- Implementation services
- Re-implementation services
- CRM system and data conversion
Salesforce Customization
Your Salesforce implementation is not—and should not be—over after your initial roll-out.—it has to evolve with your business so the investment pays off long-term. Customize your Salesforce setup to streamline operations with tailored fields, objects, workflows, and automation for greater efficiency.
- Custom development
- Salesforce integrations
- Automation
Strategy, Vision & Governance
Your core business systems should be reviewed on a regular basis to make sure they are still aligned with your organizational objectives. Our team will help you design a proactive, value-driven technology strategy for your CRM. You’ll be left with a roadmap for the future so you can see a return on your investment for years to come.
- Vision & Strategy development
- Center of Excellence (COE)
- Short & long-term roadmaps
- Established best practices
Business Process Consulting
Process consulting allows our clients to better understand their current business processes and how to improve them. We embrace the "Lean" Six Sigma data driven approach that is used to improve and reduce “waste” in a process. These improvements both directly and indirectly increase profitability.
Process Optimization
Do you find some of your processes are not running quite smoothly? Are they too slow, too expensive, not on schedule, defective, or simply deliver the wrong results? Business process optimization services help our customers with the improvement of individual or several workflows or processes. We help our customers collect and study operational and performance data to identify trends and opportunities for improvement and help revise and implement new processes, driving operational efficiency.
Project Management
We partner with customers and their project teams to ensure their important projects are planned, controlled and delivered successfully.
- Develop and document project plan
- Requirements gathering
- Process documentation
- Flow charts & process maps
- Support cross-functional activities and working sessions during projects' design and implementation phases.
- User training and adoption
Reporting & Analytics
We help customers design, implement, and optimize systems for collecting, analyzing, and presenting data through reports and dashboards, allowing them to gain actionable insights and make data-driven decisions across different aspects of their operations.
- KPI development
- Data assessment and requirements gathering
- Reporting design and development
- Data cleansing and transformation
- Data integrity process development